bangelbet Privacy Policy

bangelbet ("we", "us", or "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. This privacy policy applies to all services provided through our website bangelbet.cam.

We place the highest importance on the privacy of our users. The purpose of this policy is to clearly inform you about what types of information bangelbet collects, why it is collected, how that information is stored and kept secure, and what rights you have over your data.

Our platform is only for individuals aged 21 or older. We do not knowingly collect information from minors. If we become aware that information from a minor has been submitted, we will take immediate steps to delete it.

When registering an account and using services on bangelbet, we may collect the following types of information:

• Identity Information: Your full name, date of birth, and national identity card details.
• Contact Information: Email address and mobile phone number.
• Financial Information: Details of your payment method (bKash, Nagad, Rocket, or bank account information), transaction history, and deposit and withdrawal records.
• Technical Information: IP address, browser type and version, device information, operating system, and data obtained from cookies.
• Usage Information: Which games you have played, how much time you spent, betting patterns, and navigation data on the platform.
• Communication Records: Records of conversations when you contact us through our live chat or email support.

We use the information we collect for the following purposes:

• To create, verify, and manage accounts.
• To confirm your identity and prevent fraud.
• To process deposits, pay out winnings, and handle other financial transactions.
• To inform you about relevant promotional offers, bonuses, and new games.
• To enforce responsible gaming policies and detect problematic gaming behavior.
• To maintain platform security and defend against cyberattacks.
• To fulfill legal obligations and meet regulatory requirements.
• To improve the quality of our services and develop new features.

As a user of bangelbet, you have the following rights over your personal information:

• Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: You have the right to request correction of your information if it is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted.
• Right to Restrict Processing: In certain circumstances, you have the right to request that the processing of your information be restricted.
• Right to Withdraw Consent: You may withdraw consent given for promotional communications at any time.
• Right to Lodge a Complaint: If you have objections to how we process your information, you may raise a complaint with our support team.

To exercise these rights, contact us through our 24/7 live chat support or by email.

We retain your personal information only for as long as necessary. In determining the retention period, we consider the following:

• Information required to provide the service is retained for as long as the account remains active.
• Financial transaction records may be kept for a specified period after account closure due to legal obligations.
• Relevant information may be retained for a longer period for fraud prevention purposes.
• Once the specified period has passed, your information is securely deleted or anonymized.

The bangelbet platform uses software services from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and JILI. These third-party service providers have their own privacy policies.

When information is shared with these service providers, it is done only to the extent necessary to deliver gaming services. We are not responsible for the privacy practices of these third parties, but we only work with trusted and secure partners.

bangelbet reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By displaying a special notice on the website.
• By sending a notification to your registered email address.
• By updating the "Last Updated" date at the top of this page.

Continued use of the platform after changes have been made will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

bangelbet is an age-restricted platform for individuals aged 21 or older only. We do not knowingly collect information from minors and do not permit them to register accounts.

Age is verified at the time of account registration. If we become aware that a minor has provided information or opened an account, we will close that account and immediately delete the relevant information. If a parent or guardian believes their child has registered on our platform, please contact us without delay.

Privacy and responsible gaming are closely linked for us. We monitor your gaming behavior solely for your safety — so that assistance can be provided in a timely manner if signs of problematic behavior appear.

Information collected for this purpose is never used for advertising or sold to third parties. To learn more about responsible gaming, visit our Responsible Gaming page.